72 percent of respondents to a recent ChangeWave survey said they were satisfied with their iPhone purchases. Trailing behind Apple in customer satisfaction was BlackBerry-maker RIM at 55 percent.
Plans to buy an iPhone
17 percent of the respondents who planned to purchase a cell phone in the next six months said they would buy an iPhone, while 15 percent will opt for a BlackBerry (I wonder whether a touchscreen BlackBerry would help or hurt).
These figures demonstrate a shift toward more advanced cell phones over basic models, according to the survey.
There’s one cell phone manufacturer in particular that’s not benefiting from this trend, ChangeWave reported:
On the downside, one-time market dominator Motorola (MOT) has declined another four points in terms of future planned purchases, continuing a monstrous slide that began immediately after Apple CEO Steve Jobs’ initial announcement regarding the iPhone.
Are you happy with your iPhone?
iPhone owners, are you satisfied with your purchases? Was iPhone worth the price to you?
If you don’t own an iPhone, do you plan to purchase one in the next six months?