72 percent of respondents to a recent ChangeWave survey said they were satisfied with their iPhone purchases. Trailing behind Apple in customer satisfaction was BlackBerry-maker RIM at 55 percent.

Click to read the rest →

You’ve told me what you think of the iPhone. Now you can tell Apple.

In an email today, the company asks iPhone owners to “tell us how you like your new iPhone.”

Click to read the rest →

The results of a recent Markitecture survey have many bloggers lamenting that “only 6%” of the mobile phone market plan to buy the iPhone in 2007.

Clearly, no one is doing the math, because based on year-end 2005 statistics, there are now over 200 million mobile phone users in the U.S. Six percent of 200 million equals 12 million users “likely to buy the iPhone within the next year.”

By those measures, Apple’s goal to sell 10 million iPhones by 2007’s end will be surpassed by an additional 2 million or more phones.

Click to read the rest →

Remember the controversial Cingular iPhone ad that I claimed was used in a private Pinecone Research consumer survey to test price points for the iPhone? Well the results of that survey may help explain today’s news that AT&T might offer $50 to $150 iPhone rebates.

Click to read the rest →

Jeff Matthews surveyed his readers (customers of Verizon, Cingular, T-Mobile, Sprint and Alltell - in that order) to find out whether the iPhone is truly a threat to the BlackBerry.

Among the 8 questions he asked:

• Which iPhone feature do you like the best? Which feature bothers you most?
• Would you switch your email to the iPhone and get rid of your current device?
• Do you need a new iPod? Would you replace it with an iPhone?

It’s an interesting post. Check it out if you have some time.