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Feb 2, 2008 | By iPhoneChris | Tags: , |  Comments 105
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Update: Has Safari stopped crashing?

At times when I’m surfing the web on iPhone’s Safari browser, it crashes and takes me back to the home screen. Safari hasn’t crashed as frequently on my new replacement iPhone compared to my old one, but the fact that it has happened on both makes me wonder how widespread the problem is.

On my old iPhone I performed a restore through iTunes and the problem was minimized but not completely eliminated.

I was surprised to see the Safari browser crashing on my new phone starting about last week. There are certain scenarios when it’s most likely to happen:

  • Safari crashes when I’ve got the iPod playing in the background while I’m browsing.
  • Safari crashes when I’ve got 4 or more tabs open. Maybe the iPhone gets overloaded and that’s why it crashes, but it doesn’t happen while I’m using any app other than Safari.
  • Safari crashes sometimes when I’m entering text into a text field.

It rarely happens when I’m browsing with one or two tabs open and the iPod is off.

I did a search on Google and found that iPhone’s Safari crashing problem is not all that uncommon. Ed Shull posted about it back in July and has received 66 replies, many from people who have experienced the same problem.

Phil Windley has a post on fixing Safari crashes by rebooting your iPhone — he says holding the home and power buttons down for 10 seconds does the trick. I tried this and Safari hasn’t crashed since then, but I think it’s still too soon to tell.

Update (Feb. 4): Safari continues to crash on me. Just now I was browsing (on a WiFi network) with two tabs open and listening to the iPod, and Safari crashed 3 times in 10 minutes. I came to update this post on my iPhone while still using the iPod app and Safari crashed another two times.

Now that I turned the iPod off it hasn’t crashed. It seems the problem is largely related to browsing while simultaneously using the iPhone’s iPod application.

Does Safari crash on your iPhone? Please share your experience in the comments.

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105 Comments

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  1. Tony Deighton Tony Deighton says:

    A few days back Safari crashed on me, it was the first time and I didn’t realise what had happened, only that I had a blank screen and that no amount of clearing cookies and cache etc would help.

    I googled the problem and came across this site, with the recommendation to reboot the iPhone (I hadn’t realised one could reboot the iPhone before) and my problem was resolved in a trice.

  2. JoHnEyAp JoHnEyAp says:

    U should also add, clear you history, cache and cookies often. This I believe adds to the 10mb. Not sure tho

  3. JoHnEyAp JoHnEyAp says:

    Hey it happens to me when I have 10mb opened in safari. I think the iPhone is limited to how big of a web page it can read. So in theory 2 pages or 6 pages if there over 10mb it will crash. I have tested this with various PDFs and text documents

  4. Dane Dane says:

    I have had my iPhone for 7 month, iPhone 3g 8gb.

    I have to say that safari is the best function on it, I use 400mb a week for business reasons browsing.

    My safari has never crashed untill today and that’s because I hard restarted it and when I launched safari and opened google from my favorite it crashed 10 times, I fixed it by restarting five times etc.

    Works perfect for me:)

    If you jail break your iPhone you screw it up.

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