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iPhone Safari Crashes: Does It Happen to You?


Feb 2, 20081230Views151Comments

Update: Has Safari stopped crashing?

At times when I’m surfing the web on iPhone’s Safari browser, it crashes and takes me back to the home screen. Safari hasn’t crashed as frequently on my new replacement iPhone compared to my old one, but the fact that it has happened on both makes me wonder how widespread the problem is.

On my old iPhone I performed a restore through iTunes and the problem was minimized but not completely eliminated.

I was surprised to see the Safari browser crashing on my new phone starting about last week. There are certain scenarios when it’s most likely to happen:

  • Safari crashes when I’ve got the iPod playing in the background while I’m browsing.
  • Safari crashes when I’ve got 4 or more tabs open. Maybe the iPhone gets overloaded and that’s why it crashes, but it doesn’t happen while I’m using any app other than Safari.
  • Safari crashes sometimes when I’m entering text into a text field.

It rarely happens when I’m browsing with one or two tabs open and the iPod is off.

I did a search on Google and found that iPhone’s Safari crashing problem is not all that uncommon. Ed Shull posted about it back in July and has received 66 replies, many from people who have experienced the same problem.

Phil Windley has a post on fixing Safari crashes by rebooting your iPhone — he says holding the home and power buttons down for 10 seconds does the trick. I tried this and Safari hasn’t crashed since then, but I think it’s still too soon to tell.

Update (Feb. 4): Safari continues to crash on me. Just now I was browsing (on a WiFi network) with two tabs open and listening to the iPod, and Safari crashed 3 times in 10 minutes. I came to update this post on my iPhone while still using the iPod app and Safari crashed another two times.

Now that I turned the iPod off it hasn’t crashed. It seems the problem is largely related to browsing while simultaneously using the iPhone’s iPod application.

Does Safari crash on your iPhone? Please share your experience in the comments.

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149 Comments

  1. Here i have similer problem . When i connect wifi and open 3,4 tabs in safari it hanged and crashed today i got this problem 5 times in 10 mins . I buy iphone 4s 5 days ago and now very upset

  2. Hey there..
    Whenevr i open facebook md log into it.. Safari in my iphone 3g automaticaly shuts down nd auto went to home screen .. :( i had restored it nd den i reinstaled the software too.. But it didnt help.. Only during facebook it occurs.. Not on any other website.. Its very iritating…
    Anyone there who can give us the best solution for dis problm..
    Waitnf fr da rply.. Thnx

  3. This problem has been happening on my iPhone 4s since I purchased it 15 months ago. I’ve searched how to fix it and nothing has helped. In my case it has nothing to do with an iPod, iPad, etc as I do not have those items. I strictly have an iPhone. I thought the problem would be corrected with one of the iOS updates but the problem still persists. You would think Apple could correct the issue.

  4. When I’m on some websites and hit the back button my iPhone 4 crashes and goes back to the home screen. I deleted a bunch of pics and closed some tabs, thinking its a memory issue.

  5. This has been happening to me as well and I don’t use the iPod feature on my phone. I haven’t noticed how many tabs I have opened when it happens.

  6. I noticed something similar as well. It closes immediately when I attempt to enter a single letter of text into a textbox on a google maps application I developed. I closed the other windows I had open, and it allowed me to at least enter all the text I needed to enter, but it still closed once I attempted to press enter. This is the sites URL:
    http://www.sevencsinc.com/GoogleDirections.aspx
    I wonder if the size of the map (memory consumption maybe…clueless) has something to do with this?

  7. My IPhone 3GS 16gig started randomly crashing back to home screen. Only a few times to start with then more and more frequent mostly when online but in a few apps offline too! I was thinking about battery replacement or doing a factory restore.
    But then i tried clearing out safari cache cookies browsing history, deleted a few memory intensive apps that I never really used (mostly SMS ones) a power cycle and let the battery drain flat and bobs your uncle not a single crash since and running like new :) I would point out I know this won’t work in all case as some phones it is caused by battery or poorly installed apps etc .

  8. When it happens I just go to settings safari and clear cookies and data and it works like a charm

  9. ever since I updated my ipodtouch on iTunes, when ever I go on safari , it crashes, and sends me to home page, I think I updated it wrong? I’m not sure, please help me!

  10. Yes, the same problem has happened to me on my iPod Touch. Whenever I use the Safari app, it takes me to the History page. After I click ‘done’ it freezes before taking me directly back to the home screen. This problem started just today when I was browsing the news. I googled this problem and I suggest rebooting your device by shutting it down to help the circuitry, then give it some time before turning it on again. This has minimised the problem and so far it has not crashed on me since.

  11. whenever I open up safari or youtube they crash it looks like they’re going to load but they just take me to the home screen, I’ve rebooted it more times than I can count and no other programs are running while I open it

  12. I Have iPhone 3G with iOS 4.2.1, my iOS before is 3.1.3 and While I use iOS 3.1.3, I jailbreak it, after that I restore through iTunes, and now I BROWSING ONLY ONE TABS AND IPOD IS OFF CRASH!!!. THAT SOME FATALITIES FROM APPLE!!! Why??? That the foolies thing from apple!!!!! ONLY ONE TABS AND IPOD IS OFF CRASH? fool stupid thing!

  13. Yep. I have the same problem but I don’t use the iPod often. I have all my settings to allow maximum battery time so nothing I know of is running in the background. Often the page will crash before it finishes opening. It will often takes several attempts to get a successful page opening. It does it with one page open or 6. There will be instances when it will work fine for 2 days then it will be a crash-amatic for a day.
    I have not tried to reinstall yet but will do so soon. It started doing this a few months ago with only an occasional glitch. Now it is annoying. I hope I hear of a correction or update soon.
    Any advice would be welcome

  14. My Safari always freezes on startup when I try to enter a website in the address bar, I click the first letter and need to wait ages to write the rest.
    iPhone 4 16gb iOS 4.3.1

  15. I have a iPod touch 3G. My Safari won’t even open. I click on it but it crashes every freakin time.

  16. I tried all the method and it still couldn’t fix. At last, I uninstalled the My3G app and reinstall it, and it’s fix.

  17. FUKKKKK
    DAM U APPLEEEEE
    MY SAFARI JUST FKING CRASHED THIS IS SO FKING DAM ANNOYING I WAS ABOUT TO FINISH SENDING A LONG BLOGPOST UGHHHHHH FK

  18. my iphone 4 crashes every time i go to the google website. This even happened when i had my 3GS too. I’ve replaced my iphone 4 due to other issues…and it still happens!

  19. Hi. It certainly does. Immensely irritating when you’re logged in on a few pages. You have to start all over again. But Apple does’nt seem to give a shit, at all. We are directed to forums trying to solve this ourselves. Incredible!

  20. I crash Safari on a daily basis. I’m usually on a G3 net. My iPhone is the G3 model with extra mem. No doubt about it, this is due to a bug in the latest version of Safari. Safari almost never crash before I made the mistake of updating to the latest version. I don’t buy the “too many tabs open” idea. For one thing, using the previous version of Safari, I often had up to 7 tabs open with no problems. It’s only since I’ve updated that I get these crashes at least once a day or more. Additionally, what’s the point of being able to open multiple tabs if you can only open one or two at a time? Used to be, with the previous version I could use 7 tabs at one time. Being able to only open one or two at a time with the new version is pretty bogus. Lastly, I never run ANY other apps while using Safari.
    Let’s face it, the new version has “issues”.

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